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AdministrativeBusiness process automation
Automate your business processes with artificial intelligence
Business process automation reduces the repetitive tasks that take up your teams' time. Requests, documents and approvals move automatically between your software according to your own rules, while ambiguous cases remain subject to human review.
Understanding process automation
What is intelligent automation?
Intelligent automation connects your business software, rules and data to run repetitive process steps automatically. Artificial intelligence is used only when the workflow must understand text, classify a request or extract information, while straightforward rules remain deterministic and under control.
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Intelligent automation use cases
Which business processes can you automate and with which solutions?
Business process automation is useful wherever teams repeat the same task under the same rules. These are the most common starting points for an intelligent automation project.
ERPgenerated
Extract data from a document
Read an invoice, a purchase order or a form received as a PDF.
Documentsto check
Check before recording
Verify amounts, duplicates and required fields.
Financeapproved
Route an approval
Ask the right manager for a decision before the flow continues.
Business workflowgenerated
Prepare a document
Generate a quote, a contract or a summary from existing data.
SalesD+3
Follow up at the right time
Trigger a reminder based on a deadline or a missing reply.
OperationsFeed your reporting
Consolidate activity data at a regular interval.
Reportingnotified
Notify the right people
Alert a team in their own tool when a case needs a decision.
NotificationsIntegration with your business tools
Automate without replacing your software
Business process automation works with the software your company already uses. It moves information between your tools and takes over the repetitive steps in between, without imposing a new way of working on your teams.
Original files are kept, and every run leaves a record you can consult.
Email inboxDocumentsCRMAccounting toolERPSpreadsheetE-signatureTeam messagingAutomated flowreadprocesssendrun #1 · Email inbox → ERP · running…
After go-live
Your automations evolve with your processes
An automated workflow is never set in stone: your business rules change, volumes grow and software gets updated. After go-live, we monitor how the workflow runs and adapt it whenever your business needs it to.
Support activecontinuous cycle · pass no. 1Recurring payment · defined in the contract
Run monitoring
Failures, blockages and unusual queues are detected.
Exception handling
Cases that left the flow are reviewed, then folded into the rules if useful.
Keeping up with tools
An update to a connected system can require adjusting the flow.
Volume tracking
Processed volumes and platform costs stay visible.
This support applies across all six solution families. It is not a seventh offer.
Identify the business process to automate
Describe a repetitive task your team performs every week. We assess whether it can be automated reliably, which tools must be connected and which exceptions require human review.
Frequently askedFrequently asked questions about
Frequently asked questions about
process automation
No. An automation builds on your existing tools and their access. We check what is available before proposing a scope, and we only replace a tool when that is genuinely justified.
They are never guessed. A case that does not match the agreed rules leaves the flow and is flagged to a person. That is an important part of scoping.
A simple flow between two well-documented tools is quick. A process with many exceptions takes more scoping than development. The time is estimated after analysis.
No. A deterministic rule is often preferable for a calculation or transfer. AI is used where understanding or classifying information provides verifiable value.
We define notifications, retry options and duplicate checks. Monitoring and included interventions are specified in the contract.
Yes. An AI solution relies on paid services — AI models, hosting, automation platforms, software connections — billed by subscription for as long as it runs. Synode never absorbs these costs. You choose: either you take our support service and we handle running, monitoring and maintenance for a recurring payment set out in the contract; or you do not, the solution is delivered and deployed, and you subscribe to and pay those services directly with the providers. In both cases the amounts are estimated before work starts.